My husband and I were booked for honeymoon to NYC on Nov nine, 2015. History locator: VDEURG. On the day we were being to go away, Our flight #4378 was cancelled on account of no crew. We were booked for later flight #5738, costing us a half day of family vacation. The 2nd flight was then cancelled on account of routine maintenance trouble. Quite a few choices ended up presented but nothing that will get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Occasions Sq. at $317 an evening which were non-refundable as it was a lot less than 24 hrs. We ere presented a flight to Dallas that might get us outside of Pensacola late but only if we drove an hour or so away to Fort Walton Seaside airport. We took it, acquired in late and still left soon after four hours snooze the next day. That Expense us an additional $177.00 in lodge service fees. My partner’s luggage hardly ever arrived in Dallas as we were promised it might- mine took more than one hour to find as it wasn't to the carousel with the rest of the flights luggage, We obtained into NYC a day immediately after our honeymoon was to start, with a great deal of worry and price.
She was good and I hope she is on the flight next spet After i am going back to St Thomas Many thanks Mike
Due to a family hardship, we're unable to make our trip as Earlier planned and needed to cancel our reservations. We spoke to the consultant at American Airways and described your situation to her, and she advised that we Get in touch with you.
no. 0012309351902 from SNA to DFW. I was issued foreseeable future flight passes excellent for your year. I am crafting to request that you waive the $200 transfer charge when I am able to utilize the passes.
I would really like a person to simply call me concerning the three worst shopper service calls I've ever had right now. E-mail me to start with Because the representative said I can only do it in crafting. #flysouthwest. #behelpfulfail
AA misplaced my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to check position. It took 3 days to receive my baggage and I needed to vacation to Panama City Aprt to get my luggage just after Tallahassee Aprt acquired it and sent it to Atlanta then to Laptop by Delta.
I even tried contacting on the telephone and acquired nowhere; all I could hear is a recurrent information and Once i ask for to talk to buyer relations, I might get cling up on.
Bravo to American Airlines for providing the surprise enhance to your personnel. Rather than cowering into the disgruntled passenger on todays La Guardia flight. Because some attendents ended up cheerful and wished him an exceptionally Merry Xmas. Really ?? It’s about time we took again our greatest wishes and grumpy persons just stay from the planes and preserve their thoughts to by themselves.
I have view publisher site already been seeking to get a response from somebody in purchaser service, Marjorie Nir, I used to be awarded two X $200 voucher nevertheless the “click here †button only normally takes me back again into the AA Internet site.
Talking by having an American Airlines consultant can be a obstacle. Did you go in the identical stress or was you working experience better that the majority of. Share your ideas with us.
Whenever we finally been given an electronic mail response from American Airways, the entire response time was about one hour. Although we waited an hour or so, we did acquire numerous responses to our Preliminary issue:
I was to inform you of my not so nice expericences together with your airline, and requesting a refund of my flight. Firstly I had been suppose to generally be to the 7:55am flight from Gulftport,MS.
Every now and then you find a person who genuinely do The task they are paid to try and do. I not just located just one , I discovered several at American Airways .Although traveling 01/25/16 from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep on in the gate, I was not permitted off the aircraft to retrieve it as the doorway was closed and also the jetway taken off.
I bought an airline ticket by way of expedia for journey in March 2016. the data received with my acquire indicated that I should Get hold of the airline for seat assignment. Nowadays, I contacted the airline, excellent purchaser service . Even so, I was educated that due to the fact I didn't ordered my ticket straight from your airline, there could well be a charge for me to obtain a seat.